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1. What is the Banff Housing Corporation (BHC)?
2. Who oversees the BHC?
3. What is the BHC’s focus?
4. Does the BHC have rental units?
5. How the BHC ownership properties are kept “value-priced”?
6. What is the equity share model?
7. What is the price restricted model?
8. How many units has the BHC developed?
9. Can anyone buy a BHC property?
10. What is the head lease?
11. What is the BHC’s sublease agreement?
12. What is the annual administration fee?
13. What is meant by “owner-occupied”?
14. Who’s responsible for taxes, utilities and insurance?
15. What key decisions does the BHC make when a property is sold?
16. What is Right of First Refusal (ROFR)?
17. How can I see the sublease agreement?
18. How do BHC properties sell?
19. How do I get my name on the Registered Resale List (RRL)?
20. Is the RRL a first-come first-served arrangement or is it a prioritized list?
21. What are these criteria and how are points allocated to RRL applicants?
22. What is the process of sale for equity share properties through the Registered Resale List?
23. What is the process of sale for price restricted properties through the Registered Resale List?
24. What criteria does the BHC look at when deciding whether or not to defer payment of the BHC’s equity share when an offer to purchase is presented to the Board for consideration?
25. What happens if I’m on the RRL and invited to a BHC showing, but I’m not interested in attending?
26. What happens if I attend a showing through the RRL for a BHC property but I’m not interested in making an offer?
27. If I want to buy a BHC property, can I own other property at the same time?
28. If I buy a BHC home can I stay on the RRL?
29. If I were to acquire a BHC property, can I rent the BHC property if I choose to be away from Banff for any period of time?
30. So what if I retire while I own the BHC property and want to travel or spend a period of time outside of Banff?
31. If I want to purchase a BHC property, how much do I have to have as a down payment?
32. What is a mortgage stress test, and how is it calculated?
33. If my down payment is less than 20% of the sale price of the property, don’t I have to pay mortgage insurance?

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1. How are members selected?
2. What if I am not a successful applicant?
3. When are members selected?
4. Who can apply?

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1. If my neighbourhood is being evacuated and I’m elsewhere, can I go home?
2. If my children are at school and I receive an evacuation order, can I go get them?
3. My neighbourhood is being evacuated, my pets are at home unattended and I’m at work. Can I go get them?
4. How do I find out if there’s an emergency? How do I find out if there is an evacuation order?
5. I don’t have a vehicle. How do I evacuate with my belongings?
6. My neighbour is elderly, or disabled. How will they be taken care of?
7. How much time is typically given in an evacuation notice?
8. What’s the difference between an evacuation alert and an evacuation order?
9. How do I protect my home if I’ve been evacuated?
10. Do I have to leave if I receive an evacuation order?
11. Where is the emergency reception centre?
12. Will I be able to take my pet to the emergency reception centre with me?
13. Will my home insurance cover accommodation and food charges if I am evacuated?
14. How long will an evacuation last?
15. How will I find out when I can go home?

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1. What is changing?
2. Why is the Town implementing this ban?
3. How can I get my program set up?
4. Where do I dispose of my food scraps?
5. What do I do with my recycling?
6. Who is responsible for ensuring my establishment is in compliance with the material ban?
7. When will the requirement come into effect?
8. How will the bylaw be enforced?
9. What happens to my food scraps after the Town collects it?

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1. Where can I pay my taxes?
2. Can I appeal my tax invoice?
3. What is the penalty for late payment charges?
4. Are the penalties discretionary?
5. My mailing address has changed. How do I let you know?
6. I just got a tax notice for a house I sold. What do I do?
7. Can I pay by credit card?
8. Can I pay my property taxes using a post-dated cheque?
9. I can only pay a portion of my taxes now. What should I do?
10. The property tax bill is not in my name. Who is responsible for it?
11. Is there a payment plan available for property taxes?
12. How do I know what my new TIPP amount will be?
13. How do I know if my property tax payment is included in my mortgage payments?
14. I share ownership of the property with someone. Who pays the property tax?
15. The property taxes were paid by the lawyer during sale. What do I do?
16. I own an undivided half duplex. Do I pay the full amount on the tax notice?
17. I'm not on the TIPP but my tax notice indicate that I am.
18. Why is my property tax increase more than the average?
19. What is the difference between the Bow Valley Regional Housing levy and the municipal housing levy?

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1. Why did the Town of Banff create a smoke-free bylaw?
2. Doesn’t the provincial government already restrict smoking in public?
3. How will you enforce this bylaw?
4. Can I get a ticket for smoking in the Town of Banff?
5. Is there anywhere I can smoke in Banff?
6. Are there still public ashtrays available?
7. What about Indigenous people who use tobacco for ceremonial purposes?
8. I run business in town, how can I prepare for this bylaw?
9. As a business, am I responsible for enforcing this bylaw?
10. What can residents do to support this bylaw?

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1. How long does it take to get a permit?
2. How much does it cost?
3. Where do I apply for a street use permit?
4. What is a Traffic Management Plan (TMP)?
5. When and how do I pay my permit fees?
6. Do I need a security deposit for an excavation work?
7. What do I do with my permit?
8. I would like to plan a Special Event in Banff. Where do I start?
9. I would like to apply for a Sidewalk Seating or Outdoor Merchandise Display permit. Who should I contact?
10. What do I need for busking in Banff?
11. My moving truck is coming. How can I reserve parking space in front of my residence?
12. What are the requirements for cranes?

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1. Why not add a fourth lane to the Bow River Bridge?
2. Why doesn’t the Town build a new parkade?
3. Why don’t you limit the number of cars that cross the Bow River Bridge, similar to the concept of restricting vehicles on the Moraine Lake Road?
4. Why have scramble crosswalk intersections?
5. How come the pedestrian crossing time at the scramble intersection is 25 seconds long?
6. Why don’t you remove the mid-block crosswalks on Banff Avenue to eliminate traffic flow interruptions?
7. Why not use flaggers to manage traffic on very busy days?
8. Large delivery trucks block and/or slow traffic when backing into the alleys. Why doesn't the Town do something about that?
9. Is the Town going to install traffic signals at Buffalo St/ Bear St intersection?

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1. Why are we replacing the water meters?
2. What makes the new meters 'better'?
3. Do I need to have my meter replaced?
4. Do I have to pay for the meter replacement?
5. Where can I schedule to have my meter replaced?
6. How long will the replacement take?
7. Can I access water services during the replacement?
8. Will other services be disrupted during the replacement process?