Do businesses have to provide masks to customers?

No – businesses are not required to provide masks to customers. Businesses are not required to verbally remind anyone not wearing a mask about the requirement. Businesses are only required to post notification about the mask requirement in your entrance.
The Town of Banff is encouraging people to bring their own masks and has also hired Safety Ambassadors to distribute masks seven (7) days a week to hand out free masks in the Downtown Pedestrian Zone on Banff Avenue. They have been trained to do so in the most sanitary way to ensure the distribution does not compromise the sterility of the masks. They are also receiving conflict-avoidance training and are well versed in the bylaw requirements.
A number of locations in Banff are also selling masks ( for anyone who may not have one.

Show All Answers

1. How do people eat or drink while wearing a mask?
2. What about my toddler?
3. How is it enforced?
4. Who is exempt from this bylaw? Do they have to show proof of exemption?
5. Are businesses in the Town of Banff enforcing this bylaw?
6. Do businesses have to provide masks to customers?
7. Where do businesses get the required poster for their door/window/entrance?
8. Does this bylaw apply in Hotels and other forms of accommodation?
9. What is considered an enclosed public space?
10. Does this apply to Roam Transit and Taxis?
11. Are some of the masks that were provided by the Government of Alberta to the Town of Banff available for use by Banff businesses?
12. Where can residents get more masks from the Town?
13. Will Municipal Enforcement staff ticket people for not wearing a mask in the mandated areas?
14. Where can I buy masks in Banff?
15. Where can I dispose of masks safely in Banff?
16. What kind of mask is appropriate under this bylaw?
17. Are masks required while hiking, camping or recreating in Banff National Park?
18. Are masks required even when physical distancing can be achieved?