The folks at the Town of Banff wish everyone in our community Happy Holidays!
Although our essential services -- such as firefighters, police, water services, garbage collection, streets and sidewalk maintenance -- are taking care of Banff as usual over the holidays, some Town service areas will experience changes to operating hours and service levels:
Town Hall In-person services
- OPEN - December 20-24 - Open 8:30 am – noon and 1 – 4:30 pm
- CLOSED - December 25, 26, 27, 28
- OPEN - December 29, 30 – Open 8:30 am – noon and 1 – 4:30 pm
- CLOSED - December 31, January 1, 2
- CLOSED due to COVID precautions- January 3 until further notice
Same as above for Town Hall, and Planning & Development is closed December 24 – January 3.
Use the Report a Problem / Action Requests service for urgent issues only December 24, 26, 27, 28, 31 and January 1.
Police and Municipal Enforcement
Municipal Enforcement (403.762.1218 / firstname.lastname@example.org ) is closed December 25, but RCMP are available through the holidays (non-urgent: 403.762.2226, or for emergencies call 911).
Garbage and Recycling
Free unwanted item pick up is closed December 24 – 28
The Re-Use-It Centre is open regular hours with the Waste Transfer Site for disposal (7:30 a.m. to 3 p.m., seven days a week) but they are closed on December 25 and 26, and January 1.
The Fenlands Banff Recreation Centre
The recreation centre will be closed on December 25 until January 3. The outdoor rink at The Fenlands will remain open as weather permits.
Roam Public Transit
Banff, Lake Louise and Canmore/Banff Regional routes will operate as normal, with regular weekend schedules for Christmas and New Year’s Day. Check roamtransit.com for any service and weather-related schedule updates. The Roam Customer Service office will be closed from December 25 to January 4, however phones will be checked daily for lost and found and other messages.
Natural Christmas Tree disposal
Please dispose your tree at the Fire Hall parking lot on Beaver Street between December 26 and January 14. Please make sure all decorations and tinsel are removed. Do NOT leave your tree at neighbourhood bins.
Christmas Wrapping disposal
Christmas wrapping paper, paper gift bags, paper gift tags and cardboard boxes (flattened) can go in the your neighbourhood paper recycling bit, but remember to remove all plastic wrap and plastic tape. To avoid contaminating the recycling, place plastic wrap, plastic bags, tape, ribbons, Styrofoam and foil wrapping in the garbage bin for landfill. Thanks for taking time to sort!
And a special thanks to those who use reusable gift bags, cloth wrapping or packaging – you know who you are!