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Service Review
Each year Council reviews the services and level of those services provided to the community. The Service Level Review helps form the next year's operating budget. The Service Level Review describes and scores the 96 services currently offered by the Town of Banff. Learn how services were scored.


In the Service Review you will find:
  • A list of mandated services
  • The criteria used to score discretionary services
  • Discretionary services sorted by score
  • Discretionary services sorted by department
  • For each service area:
    • A description of the service
    • The total score assigned by Council (for discretionary services)
    • Councillors’ expectation of the services
    • An assessment of the service (what works well, what needs attention)
    • The focus for the following budget year