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Settlement Services in the Bow Valley
Settlement Services
Settlement Services FamilySettlement Services in the Bow Valley – a program through the Town of Banff, in partnership with the Town of Canmore, Canadian Rockies Public Schools and Our Lady of the Snows Catholic Academy – is funded by Citizenship and Immigration Canada.  All services are free and confidential.

Our services support Permanent Residents, Live-in Caregivers, Refugees and Temporary Foreign Workers transitioning to permanent status who are living in the Bow Valley – Banff, Canmore, Lake Louise and Kananaskis – no matter the length of time living in Canada.

Our Settlement Services will work with you to identify your settlement needs, and help you use your strengths and resources to achieve you and your family’s settlement goals

Stay Connected
Stay connected with Settlement Services workshops, community events, volunteer opportunities, current immigration news and more through our Facebook Page. You don't need to have a Facebook account to view this information. We post on Facebook regularly to keep you updated. 

    We also hold monthly workshops on a variety of topics, including: Living in Canada as a Permanent Resident, Canadian Citizenship, School Orientation, Cross-Cultural Awareness, Money Management and more. Visit our calendar for more information.

    Settlement ServicesWhat does the program offer? Individual appointments and group sessions
    • Permanent Resident responsibilities and benefits
    • Family reunification, language learning, housing, citizenship, health, career, finances, cultural training and more
    • Connection to community and resources
    • Questions about living in Canada
    • Planning before family arrival to Canada
    • Required Schooling in Canada Parent Orientation
    • Ongoing school support and programs for parents, students and school staff
    • Support to organizations, agencies, and employers working with immigrants

    How will you benefit? 
    Read what our clients are saying: 

    "Our family will be forever grateful to you and to the whole staff. Starting our life here in Canada would not be possible without the help of your kind staff." 

    "We should be the ones thanking you for all the dedication and hard work you put in helping us integrate into the Canadian society. This is the only way we can achieve harmony and success in the community and create an opportunity that will benefit everyone. Thank you for your tireless efforts and I do hope you continue your support in improving the lives of all immigrants in the Bow Valley Corridor."
    Settlement Services Team
    Why is this important? 

    • Our team is here to support the integration into all aspects of community life – economically, socially, and culturally
    • Information is power, and having the knowledge of local resources and programs will enable you to move towards achieving your individual and family goals

    Where is the program located? 
    Our main office is located at Banff Town Hall. Appointments available upon request at various Bow Valley locations.
    Community Connections
    If you are new to the Bow Valley (Banff, Canmore, Lake Louise or Kananaskis), Community Connections in the Bow Valley is here to help!  Get matched with a Volunteer Connector or Connector Family who will help you get connected.

    Connect to Language
    Download this guide to find out about all the free and low-cost English language programs available for Permanent Residents, Canadian Citizens and Temporary Foreign Workers. Programs are available for all levels of learners (beginner, intermediate and advanced). Programs are available online, in classrooms, with a tutor/mentor, and as workshops.

    For information and support on Temporary Foreign Workers in the Bow Valley, please visit: 
    Temporary Foreign Workers. 


    Settlement Services Team
    Community Services
    Banff Town Hall
    110 Bear Street
    Banff, AB


    Please book an appointment as we cannot accommodate drop in meetings.